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AWS Account Transfer Process

AWS Account Transfer Process

During the presales phase your SoftwareOne AWS specialist will determine the best suitable account model for your organisation (ECAM or SPAM).

Explanation and recommendation of the End Customer Account Model (ECAM) and the Service Provider Account Model (SPAM) can be found here.

Most transfer scenario’s include the AWS Consent to Assignment (CTA) process. More details about this process can be found here.

Below the AWS Account transfer process for the following scenarios:

Transfer process to SPAM when AWS Organizations is not used

Nr

Onboarding Steps

Owner

Nr

Onboarding Steps

Owner

1

Creation of new master payer (incl. MFA) + setup of AWS Organizations

SoftwareOne

2

Raise CTA request to AWS

SoftwareOne

3

Invite Linked Accounts for transfer to the new master payer

SoftwareOne

4

Accept Linked Accounts transfer request

Customer

5

Screen sharing session to transfer linked accounts ownership to SoftwareOne

SoftwareOne

6

Password Reset + MFA setup

SoftwareOne

7

ServiceNow support channel setup

SoftwareOne

8

Deploy Essentials configuration

SoftwareOne

9

PyraCloud Spend Management onboarding session

SoftwareOne

10

GorillaStack onboarding session (if selected)

SoftwareOne

11

Answer Customer Satisfaction Survey

Customer

Transfer process to SPAM when AWS Organizations is used

 

Nr

Onboarding Steps

Owner

Nr

Onboarding Steps

Owner

1

Raise CTA request to AWS

SoftwareOne

4

Screen sharing session to transfer linked accounts ownership to SoftwareOne

SoftwareOne

5

Password Reset + MFA setup

SoftwareOne

6

ServiceNow support channel setup

SoftwareOne

7

Deploy Essentials configuration

SoftwareOne

8

PyraCloud Spend Management onboarding session

SoftwareOne

9

GorillaStack onboarding session (if selected)

SoftwareOne

10

Answer Customer Satisfaction Survey

Customer

Transfer process to ECAM when AWS Organizations is not used

Nr

Onboarding Steps

Owner

Nr

Onboarding Steps

Owner

1

Creation of new master payer (incl. MFA) + setup of AWS Organizations

SoftwareOne

3

Invite Linked Accounts for transfer to the new master payer

SoftwareOne

4

Accept Linked Accounts transfer request

Customer

7

ServiceNow support channel setup

SoftwareOne

8

Deploy Essentials configuration

SoftwareOne

9

PyraCloud Spend Management onboarding session

SoftwareOne

10

GorillaStack onboarding session (if selected)

SoftwareOne

11

Answer Customer Satisfaction Survey

Customer

Transfer process to ECAM when AWS Organizations is used

Nr

Onboarding Steps

Owner

Nr

Onboarding Steps

Owner

1

Raise CTA request to AWS

SoftwareOne

4

Screen sharing session to transfer master accounts ownership to SoftwareOne

SoftwareOne

5

Password Reset + MFA setup

SoftwareOne

6

ServiceNow support channel setup

SoftwareOne

7

Deploy Essentials configuration

SoftwareOne

8

PyraCloud Spend Management onboarding session

SoftwareOne

9

GorillaStack onboarding session (if selected)

SoftwareOne

10

Answer Customer Satisfaction Survey

Customer

Consent to Assignment (CTA)

The AWS Consent to Assignment process is a procedure that allows an AWS customer to transfer their rights and responsibilities under an AWS agreement to another partner.

When an AWS customer seeks to transfer their AWS agreement to another partner, they must obtain AWS's consent to assignment. This is done by submitting a request to AWS that includes information about the proposed assignee and the terms of the proposed assignment. AWS will review the request and determine whether to grant its consent to the assignment.

If AWS consents to the assignment, the customer and the assignee will need to execute an assignment agreement that reflects the terms of the assignment, including the scope of the assignment, the fees, and the warranties and representations of the parties.

The AWS Consent to Assignment process is important because it ensures that the assignee is bound by the terms and conditions of the AWS agreement and that AWS can continue to provide services to the customer without interruption or delay.

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If you have any further questions please contact your Technical Account Manager, SoftwareONE Account Manager or go to https://www.softwareone.com/en-gb/about/locations to find your local regional office and start the conversation.